Get in Touch With Our Team
We’re a reader-focused operation, and that means your feedback genuinely shapes what we do. Whether you have a quick question about a sweepstakes platform, want to flag something we got wrong, or just want to share a win, there are several reasons to reach out and we welcome all of them.
Our team aims to respond promptly to all messages. More complex inquiries may take a little longer, but we make it a priority not to leave anyone waiting unnecessarily.
Reasons to Reach Out
General Questions or Feedback
Have a question about how sweepstakes casinos work, how we approach our reviews, or something you read on our platform? We’re happy to hear from you. Reader feedback also helps us identify topics we haven’t covered yet, so don’t hesitate to suggest something.
Content Corrections and Outdated Information
The sweepstakes casino space moves fast. Coin package values shift, redemption policies get updated, and state availability changes. If you notice that something we’ve published no longer reflects the current reality, please let us know. Keeping our content accurate is a priority, and our editors take correction requests seriously. We’d rather be told than have readers rely on stale information.
Responsible Play Concerns
If you have questions about staying in control of your sweepstakes gaming habits or want to understand what tools are available to help you play safely, our team can point you toward the right resources. While sweepstakes casinos don’t technically involve gambling in the traditional legal sense, the gameplay experience is similar, and we take player wellbeing seriously.
Reporting a Sweepstakes Platform
If you’ve encountered a sweepstakes platform that appears to be running misleading promotions, applying unfair redemption practices, or engaging in other conduct that harms players, we want to hear about it. These reports are taken seriously by our team. Player experiences are factored into how platforms are rated and whether they continue to appear in our recommendations. We can’t act as a formal dispute resolution service and aren’t able to intervene directly with a platform on your behalf, but your report contributes to the broader picture we maintain of how sites treat their players.
Sharing a Positive Experience
Got a big redemption payout? Discovered a sweepstakes platform that genuinely impressed you? We’d love to hear about it. Positive experiences from real players help us understand which platforms are delivering on their promises, and that feeds into our ongoing evaluations.
Partnerships and Collaborations
If you represent a sweepstakes platform, software provider, or industry organization and are interested in working with us, we’re open to hearing from you. All partnership inquiries are reviewed by our team. Please note that commercial arrangements do not influence editorial ratings or how platforms are reviewed.
A Few Things to Keep in Mind
We are a content and review platform, not a regulatory body or dispute resolution service. We cannot mediate between players and sweepstakes platforms, issue refunds, or provide legal or financial advice of any kind.
That said, we do not dismiss player reports. When multiple readers raise concerns about a specific platform, that information is reviewed and factored into how the site is assessed. Our goal is to make sure our recommendations reflect real-world player experiences, not just what a platform says about itself.
For matters related to problem gaming or responsible play concerns, we’d also encourage you to visit our Responsible Gambling page, where you’ll find a list of support organizations and practical tools to help you stay in control.
Response Times
We aim to respond to all inquiries within a reasonable timeframe. Partnership and commercial inquiries may be directed to the appropriate team member, which can occasionally add a day or two to response times. For urgent concerns, including reports about platform misconduct, please indicate that clearly in your message so it can be prioritized.